I completed the course and would like to delete my account to minimize my digital footprint.
I want to permanently delete my account. How can I request this?
🎓 This article is for learners.
Your account through your organization entitles you to access to the bonus content we provide (films, docuseries, interviews) and the ability to take the course again.
Our accounts are typically provided on a 1-year license (365 days from activation), and at that 1-year mark, they expire and your access is revoked.
If you would like us to delete your account, your account can be deleted by a Reconciliation Education team member. Due to limitations of our learning management system, the learner no longer has the ability to delete their own account from the system. This action can only be done by a site administrator.
The ramifications of deleting your account are that it is a permanent purge of your data, so nothing remains in the system, including your progress.
If you’ve received a certificate, ensure you have a local copy saved, as we will not be able to retrieve it.
If at a point in the remainder of your organization’s license you chose to re-enroll, you would need to complete the course from the beginning again in order to receive a certificate.
To have your account deleted:
Please contact your HR or 4 Seasons initiative leader and have them request your account deletion by emailing their Reconciliation Education team member. In cases where your employer or organization has purchased your seat, they must be notified that you want your account deleted.
If you are an individual learner (you purchased your own, individual access to the course), send us an email.