Your Learner Account
Find answers to questions about your account, what you can change, and resetting your password.
Your Account
- How do I change the email address for my account? I have a new email address, or my email address is incorrect!
- Help! My username does not match my email address
- My name is wrong on my account. How do I change it?
- Can I change my language preference? How can I see the course portal site in French?
- Can I add a photo for my avatar?
- I completed the course and would like to delete my account to minimize my digital footprint.
Passwords & Logging In
- I signed up for the course using a sign-up form. What happens now? When can I start my course?
- Why do I need to reset my password? I haven't even started the course yet!
- I keep trying to reset my password, and it isn't working!
- Where do I go to sign in to the course portal?
- Can I take the course through an app?